How To Submit A Support Ticket For Bug Reports, Feedback, Account Inquiries, and Player Reports

How to Submit a Ticket for BitCraft Support (Bug Reports, Feedback, Account Inquiries, and Player Reports follow the same process)Web Suppor...

How can I report a player/an empire?

We want to ensure that the BitCraft community is a friendly, safe and welcoming place, but we understand that some players don't always help...

BitCraft Account Merging

We would like to formally announce a change in policy regarding account management for BitCraft Online.The merging of multiple BitCraft acco...

How to Download the Preview Build

Sometimes, we have an experimental preview build available on Steam.  This may have unpredicted issues and may be unstable, but it may ...

We Do Not Have A Way To Restart Your Character Ingame

We do not have a way for you to fully restart and reset your progress ingame currently.Do Not Delete Your Hub Account to Reset CharacterUsin...

How to submit feedback?

At Clockwork Labs, we take player feedback and opinions very seriously -- our goal is to create the most fun and compelling game possible, a...

How can I report an in-game exploit?

If you wish to report any in-game exploit, glitch, or unintended mechanic that can be used to gain an unfair advantage or disrupt the game e...