How to Submit a Ticket for BitCraft Support (Bug Reports, Feedback, Account Inquiries, and Player Reports follow the same process)

Web Support Portal:  https://clockworklabs.helpshift.com/hc/en/4-bitcraft/

In the Clockwork Labs Support site, click on the chat bubble to begin the process of submitting a ticket.

This chat bubble is located in the lower right part of the page.

In-Game

Press ESC to access the Options Menu and click on REPORT AN ISSUE.

 

A prompt will appear asking if you want to open the BitCraft support page in your browser.

Clicking YES will open up the Web Support Portal.