At Clockwork Labs, we take player feedback and opinions very seriously -- our goal is to create the most fun and compelling game possible, and hearing back from our community is crucial in achieving that, especially during Early Access! 

If you have some ideas, suggestions, or just want to tell us how you fell about a certain aspect of the game, we'll be more than happy to hear you out! There are different ways in which you can share your feedback:

  • Using the web chat on our support website (including the page you are on right now!). In the bottom right-hand corner, you can find a chat bubble -- press it, and the web chat will start, allowing you to share your thoughts. Note that you will first have to close the cookie policy pop-up to see the chat bubble :) 
  • At the botom of this article, you will see a button saying Feedback submission form. Pressing that will take you to a new page, where you will be walked through a submission form, asking you for the area of the game you wish to share your opinion on, specific feedback, and any screenshots/videos that may be applicable. After that, the report will be sent to the team for further review!

Whichever option you choose, your feedback will be sent to the team. Note that while all feedback is taken into account, not every idea will find itself being added to the game -- and even if that is the case, it might take a while to implement. 

Thank you for taking the time to share your thoughts and ideas, and for playing BitCraft Online!